Social Prescriber

Eileen Lewis

Hi, my name is Eileen Lewis-Povey,  having previously worked for 28 years in supported housing for the mental health sector, I now deliver Social Prescribing for the Forest Heath PCN since October 2022. My role is to support individuals with their health and wellbeing journeys connecting them with non-medical resources and community activities.  My specific areas of interest is housing, I am a mental health first aider and a Domestic abuse champion.  I enjoy spending time with my family and friends, and focusing on my own health and well-being. Reading and enjoying good food.

Primary surgery: Rookery Medical Centre

Patient testimonial: “I believe that the service helped me in my recovery process during my period of stress through the use of relaxation techniques and stress control and management. Even more importantly, I greatly appreciated the wonderful work of listening provided by my Social Prescriber, Eileen Lewis.”

Social Prescriber

Justine Mcguire

My name is Justine. I joined Forest Heath Primary Care Trust in November 2022 as a social prescriber. I enjoy meeting people from all walks of life and backgrounds and Newmarket offers me this. Within my role I have met some very interesting and inspiring people. As social prescribers we work with people who have differing needs and this makes the role very varied and keeps me on my toes as to what services, support and organisations are available in the local community. I get great satisfaction in being able to support people by passing on information and knowledge which can empower them make more informed choices and decisions.  Even though I don’t have ‘a magic wand’ patients report having someone listen and understand can be very valuable. Currently, I offer support to patients at Oakfield Surgery. The team at Oakfield are a great bunch of people and am lucky to have such a friendly, supportive team. 

Previous to this role I had been working in the NHS for over 20 years in a number of community mental health teams in Essex. In 2022 I moved to Suffolk which prompted me to change careers. I love living in this part of the country and enjoy walking, eating out, reading, art and crafts.

Primarily supports: Oakfield Surgery

Health & Well-being Coach

Emma Docherty

Hi, I’m Emma Docherty. I have been a Health and Wellbeing Coach for Forest Health PCN since August 2022.

With over 15 years of experience in Health Coaching, I’ve had the privilege of working for services such as the NHS Health Trainer Service, the National Diabetes Prevention Programme and GP Exercise on Referral schemes throughout Norfolk and Suffolk. I find great fulfilment in my work as a Health Coach because I love empowering people to take control of their own health. Seeing individuals make positive changes and take charge of their health goals is incredibly rewarding.

My areas of interest and expertise: Weight management, personal training, supporting physical activity for those with long-term conditions (GP Exercise Referral), promoting independence in older adults, diabetes prevention and management, pulmonary rehabilitation, mindfulness and meditation, Long-Covid recovery, and CFS/ME management.

When I’m not Health Coaching, I look after my own Health and Wellbeing by enjoying mountain hikes or visiting historical buildings.

Primarily supports: Forest Surgery, Market Cross Surgery, Reynard Surgery, and Brandon Medical Practice.

Patient testimonials:

“I have been fortunate to have this service offered to me and have regular face time sessions with Emma my Health and Wellbeing Coach. This has been since April. She is my back bone in my weight loss journey and always available and always gives great advice, excellent tips and lifts my spirit when I’m having doubts and gives encouragement and praise to spur me on. I have lost almost 4 stone it’s been hard but it’s been achievable thanks to the amazing service she provides. I thoroughly recommend the Health and Wellbeing Services. Thank you so much”

“I look forward to my coaching calls, and I always feel really listened to. I know I can speak about what I want to achieve for my wellbeing with ease and not feel embarrassed. She (Emma) always makes the impossible seem possible. I feel the best I have in years.”

Health & Well-being Coach

Emma Caplin

I joined the NHS in March 2024 and feel privileged to be able help improve the lives of those that I meet.  I love being constantly challenged, drawing on my lifetime of experience and professional knowledge to support patients in improving their health and wellbeing. 

Using different coaching methods and techniques, actively listening and helping to identify your own unique solutions, through empowerment and motivation, giving and building on the confidence to continue on your bespoke journey to health improvement.

My qualifications cover and are not limited to Personal Training, Strength & Conditioning, GP Referrals for Exercise, Posture Correction, Smoking Cessation, Diabetes Prevention Education, Teaching & Education, Drug & Alcohol Awareness, Managing Anxiety, Mental Health Awareness and Management, Mindfulness, Person Centred Care, Motivational Speaking, Behavioural Change, NLP Master Practitioner, Inner Child Therapy techniques.

Primarily supports: Lakenheath Surgery, Orchard House, Oakfield Surgery, and The Rookery Medical Practice.

Patient testimonials:

“When I came to see you I was adamant that I wasn’t going to change.  Almost defiant.  With your patience and understanding and allowing me to express myself, I took control and I’ve now not only stopped smoking, but drinking as well”

“You’ve helped me get into a better state of mind whilst dealing with multiple health challenges, I’m on route to achieving the ‘healthier’ goal that I set myself.  Thank you so much!”

Care Coordinators

Sharon Whatley

Sharon is a PCN Care Coordinator